Frequently Asked Questions

What is AHMED STUDIO and what are its goals and activities?

It is a store specializing in digital transformation services for archives and audiovisual collections. It offers effective solutions for protecting and preserving historical content, ensuring it is accessible in the safest, most sustainable way.

We work with years of accumulated experience, a team of local and international experts and technicians, and professional partnerships with specialists from Europe, to provide a combination of deep knowledge and modern technologies in the field of:

  • Activities and Services: Converting old tapes (VHS, Betacax, MiniDV, etc.) into high-quality digital files
  • Archiving and digital preservation consultations for institutions and libraries
  • Supply and sale of classic archival equipment and devices
  • Visual memory documentation and restoration projects


What devices are used for digitization and tape conversion in Ahmed's studio?

At Ahmed Studio, we provide all equipment with broadcast specifications and standards to ensure the highest standards. Our VTR players, converters, and analog signal processors are highly technically capable of handling massive amounts of signals, processing them, and recording them with the highest quality.


Is there privacy when converting tapes in AHMED STUDIO ?

Yes, we take your privacy seriously at AHMED STUDIO. All tapes and materials submitted to us are treated with the utmost confidentiality and privacy. We adhere to strict policies to protect your data.


What is the classification of devices used to convert tapes?

They are professional grade devices used in broadcasting environments, media institutions, and specialized companies.


Why is the price of tape conversion services in your store higher than the normal rate?

We realize that many stores offer tape conversion services, but what sets us apart at AHMED STUDIO is our commitment to high professional and technical standards that ensure exceptional quality and reliable results. Since tapes are considered historical and highly confidential, we must not compromise on the highest standards to achieve the best results. Our commitment to our customers and tapes is: tape integrity, security and confidentiality, technical quality, technical and equipment standards, and customer comfort.


We know that there are many stores that can convert and digitize tapes. But the question is, are they doing it the right way?

At Ahmed Studio, we work on digitizing and converting tapes based on international standards and criteria, which in turn ensures the highest quality when extracting tapes.

Our use of high-quality hardware, efficient connectors, frame synchronization and correction devices makes video extraction

From the tapes is expensive. This is to ensure the highest quality video is extracted.


Can I convert the tapes myself?

Yes, technically you can purchase some consumer grade devices to convert tapes yourself, but you should take the following into consideration:

Home devices often don't deliver the quality they need — they use low-quality signal inputs and don't have color correction or signal stabilization tools.

Difficulty handling old or damaged tapes — requiring expertise in maintenance and manual handling of faulty tapes.

If you are looking for:

  • Long-term archive copy
  • Professional quality
  • Privacy Guarantee
  • Image and sound correction

You must go to a specialized party that works on devices and connections (Professional Grade) to carry out the digitization process.


How can I extract the highest quality video from tapes?

You can extract the best version of the tape by using:

  • Pre-calibrated professional drivers.
  • High efficiency connectors for signal transmission.
  • Multi-channel and multi-format recording cards.
  • Signal processing devices to stabilize signal strength and color temperature.

Due to the high cost of equipment, we have made this equipment available to convert your tapes at competitive prices. An alternative solution, available in Saudi markets and some private stores, is to use USB capture cables, such as Eeasy Cap, which work conveniently and easily but lack quality.


I've previously had a store convert my tapes. Do I need to re-process all the tapes?

Not necessarily. We can verify the quality of the conversion by examining the video file using a specialized technical program that demonstrates the data extraction mechanism and working method.

Please provide us with one of your converted videos, and we will analyze it to determine if it was digitized according to the correct technical standards. Please click here.


What kind of tapes can you convert?

More than 22 types of tapes, including consumer, professional, and motion picture tapes.


Can I convert an old video tape to HD or 4K?

The signals coming out of most video players are low resolution, most of which do not exceed 720p, so upscaling to 1080p or 4K is not really possible from the source, because the signal does not contain data of that quality.

Even if HDMI connections are used to support 1080p resolution, they do not increase the quality of the original signal, but only expand the display dimensions, often resulting in pixel distortion and loss of detail.


Can you edit or improve the video quality?

Let's explain the difference between upscaling and upscaling,

Increase video resolution (to HD or 4K):

It is the process of simply increasing the number of pixels without adding new details, and often results in a blurry or unrealistic image.

Video Enhancement:

It is the use of smart techniques to improve video quality by:

  • Color restoration
  • noise reduction
  • Smooth edges
  • Recover some lost data

At AHMED STUDIO , we provide advanced video processing services to improve the overall appearance of the video while maintaining its original resolution.


Are you looking at the content of the tape?

We at AHMED STUDIO fully respect your privacy.

There is a highly qualified female team that converts the tapes, and we are also keen on confidentiality, so the contents of the tape are only viewed in the following cases:

  • For purely technical purposes (such as ensuring sound and image quality, or correcting recording errors)

By a specialized and reliable team, with adherence to strict confidentiality and privacy policies.

  • If the customer requests us to do so.


We pledge not to use or share any content, and digital copies will be deleted within a specified period of time after delivery (10 days) to ensure the highest levels of security. At AHMED STUDIO , we fully respect your privacy.


What is the level of privacy and confidentiality?

Very high level and strict procedures followed by the work team to ensure the highest standards of privacy, confidentiality and security.


Is the quality the same as the original?

By using high-efficiency devices and connectors, we get very close to the quality of the original, but it is not technically possible to extract a 100% identical copy. The reason is due to:

  • The nature of the characteristics of analog tapes.
  • Loss of parts of data over time

But here at AHMAD STUDIO we guarantee you the best digital version you can extract from your tapes.


Why should I convert tapes to RAW (master) quality? And not just an MP4 version?

Converting tapes in high quality is not a luxury...it's a necessity to preserve memories and archives for future generations . We know that this tape is a unique copy, and there are no other copies available in the world. It is exceptionally rare.

Here are the reasons why you should convert it to a raw (master) file:

  • Ready and compatible for long-term preservation (archive).
  • All required details are recorded on the tape.
  • It can be modified later with editing programs.
  • You can go back and take an MP4 copy of the raw file at any time.

This type of file is excellent for storage and preservation, as it allows you to keep files on your hard disk away from daily use, and it is suitable

For companies, government agencies and individuals who are very interested in the quality of archival output.


Reasons why you shouldn't settle for just the MP4 version:

  • Not intended for archiving or long-term storage.
  • Compressed quality.
  • Not editable or improveable.
  • The file cannot be reverted back to raw.

This type of file is excellent for viewing only and sharing the video with people because it is small in size.


Why should I convert tapes?

Keeping old video tapes in drawers or storage rooms causes them to lose quality over time. Therefore, it is important to quickly digitize the tapes.

Catch up before it gets damaged.


Is the quality of the videos extracted from the tapes high?

Yes, we use the best professional converters, software, and players that ensure the highest possible quality extraction from the original tapes.


Are original tapes returned?

Yes, the original tapes are returned to our customers after the digitization process is complete.


Is the staff female?

At AHMED STUDIO, the team consists of both men and women, depending on the nature of the tasks and specializations.

However, to ensure our clients' privacy, videotapes (such as personal and family videos) are processed exclusively by a dedicated female team, to ensure the highest levels of comfort and trust.

We are committed to providing professional service that respects your privacy and meets your expectations with precision and care.


Are the products and services offered in AHMED STUDIO available?

Yes. All products and services offered in the store are available and ready for immediate delivery.


What is the payment method on the site and how do I get bank account information?

Payment methods on the website are through 6 methods: Mada, credit cards, bank transfers, Apple Pay, Google Pay, PayPal, and STC. The data can be viewed on the order completion page.


Can I order from outside the Kingdom?

Yes, it is available for the Gulf countries. You can order and we would be honored by that.


Is shipping safe?

Yes, shipping is completely safe. We use trusted companies and follow strict packaging procedures to ensure the tapes are protected from receipt to delivery.


Is shipping free?

Yes, shipping is free within the Kingdom when ordering 3 or more tapes (worth no less than 300 riyals).


Can I request video editing or quality improvement services?

Yes, we offer video quality improvement services, such as noise removal, color adjustment, and audio correction.


Can I request additional copies of the digital files?

Of course, we can provide additional copies of digital files upon your request.


Are digital files delivered online or on storage devices?

We offer you multiple options: file delivery via secure download links, or on storage devices such as a USB flash drive or external hard drive.


Do you keep a copy of the videos after you copy the tapes?

Yes, we keep a backup copy of your digital files for 10 days after delivery.

If you lose a copy for any reason during this period, you can contact us to resend it free of charge.

After the specified period (10 days) has expired, the videos will be permanently deleted .


I encountered some comments in the videos after converting, how can I contact you?

We are committed to providing the highest level of quality and satisfaction to our customers.

If you notice any comments on the received files, you can contact us via WhatsApp or direct phone call to explain the details.

A technical committee will be formed to review the case and verify the problem. If a defect is found to be caused by the conversion process, we are committed to reconverting the tapes completely free of charge, without incurring any additional costs to the customer.


Is urgent tape conversion service available?

Yes, AHMED STUDIO offers an expedited transfer service within 1 to 3 business days , for an additional fee .

This service is available depending on the order size and type of tapes, and can be requested during the purchase process or by contacting the support team directly.


Is there technical support after delivery?

Yes, we provide technical support and assistance if you encounter any problems with your digital files after delivery.


Can I visit the store in person to drop off the tapes?

No, AHMED STUDIO is an online store only; we don't have a physical store to receive customers. For this reason, we offer free home delivery and pickup, providing you with a convenient and safe experience. You can also track the status of your order and contact us directly by phone or other available social media channels.


How long does it take to convert tapes?

Tape conversion times vary depending on the type of service, the volume of the order, and the intensity of the work.

  • Regular Service: 5 to 15 business days.
  • Urgent Service: 1 to 3 business days, for an additional fee.

Please note that the actual duration depends on the number of customers and the size of the tapes currently being offered. You will be informed of the exact duration upon receipt of the order.


Is shopping at AHMED STUDIO safe?

Shopping and payment through AHMED STUDIO is 100% secure. The site uses SSL (Secure Socket Layer) security, which ensures the security and confidentiality of your information. Upon entering AHMED STUDIO henna, you'll notice a lock icon next to the link. Sites with this feature are considered secure because data is transmitted through a reliable level of protection. Always check for this icon when shopping online.